State Farm® Insurance Agent Rigo Castillo-Sanchez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kali Ma L
June 30, 2026
5
out of
5
rating by Kali Ma L
"NICE AND COURTEOUS HELP"
We responded:
"Thank you so much for the 5-stars, Kali! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rigo Castillo-Sanchez’s Team anytime."
Gloria Gibson
June 29, 2026
5
out of
5
rating by Gloria Gibson
"Daniel was able to answer all our questions and was very helpful getting the insurance we needed via Hagerty on our 1957 Chevy Bel Air show car."
We responded:
"Thank you for the amazing review, Gloria! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mayela Diaz
June 29, 2026
5
out of
5
rating by Mayela Diaz
"Quiero expresar mi más sincero agradecimiento por el excelente servicio brindado por mi agente de State Farm. Desde el primer momento, la atención fue profesional, amable y muy clara en toda la información proporcionada.
Siempre se tomaron el tiempo para resolver mis dudas y ofrecerme las mejores opciones según mis necesidades, lo cual me hizo sentir con mucha confianza y tranquilidad.
Definitivamente recomiendo su servicio al 100%. Es una persona muy comprometida con sus clientes y realmente marca la diferencia.
¡Muchas gracias por su dedicación y excelente atención!"
We responded:
"Thank you so much for the 5-star rating, Mayela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Isaiah Ll
June 26, 2026
5
out of
5
rating by Isaiah Ll
"Amazing and wonderful service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
Juan Benavidez
June 24, 2026
5
out of
5
rating by Juan Benavidez
"Absolutely amazing customer service would recommend 10/10"
We responded:
"Thank you for the 5-star review, Juan! Here on State Farm Agent Rigo Castillo-Sanchez’s Team, we are proud to serve our community and appreciate your recognition. "
Melissa G
June 23, 2026
3
out of
5
rating by Melissa G
"Very Disappointed ☹️ Was Charged A Additional Past Due Month 💣📢💣 When I, never Received Anything About This 😔 Switched Immediately 🔥✨🔥 They Wanted To Work Out The Amount Supposedly Owed 😔 But Once I loose trust 💣 no thank you ✨"
We responded:
"Good morning Melissa, it looks like on May 1st you decided to update your due dates from the 30th to the 1st, so when you made a payment on May 1st it took care of April 30ths bill, and when you made a payment on Junes 8th you took care of May's 30th bill. So the system did not have enough time to generate accurately. Since you started the policy March 30th the policy takes you from 30th to 30th. The system did not generate a past due amount notice because technically your policy was caught up on payments "
Orbelis Sergio Ferrer
June 16, 2026
5
out of
5
rating by Orbelis Sergio Ferrer
"Good service and especially the customer service is special"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
Scorpiogre H
June 16, 2026
5
out of
5
rating by Scorpiogre H
"Daniel Llanez was an absolute SAINT! Patiently answered all my questions and clearly explained what each coverage would do! Highly recommend!!"
We responded:
"Scorpiogre, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rigo Castillo-Sanchez’s Team is just a call or email away!"
Mary Chavez
June 14, 2026
5
out of
5
rating by Mary Chavez
"Our roof had to be replaced due to wind damage, Rigo Castillo, State Farm Insurance Agent, promptly made arrangements for the replacement of our roof. We are very grateful for their quick response to our claim! Thank you Rigo! We hope to have State Farm as our insurance provider."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
Barbara Fishbein
June 10, 2026
5
out of
5
rating by Barbara Fishbein
"Very responsive to my questions. Explains everything in detail. Very pleased with service."
We responded:
"Wow, thank you for the 5-star review, Barbara! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Enrique Vasquez
June 9, 2026
5
out of
5
rating by Enrique Vasquez
"Awesome response time and super professional service great man"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rigo Castillo-Sanchez’s Team. "
Francisco Sanchez
May 19, 2026
5
out of
5
rating by Francisco Sanchez
"Quick service, great prices and awesome follow-through. Thank you!!"
We responded:
"Thank you so much for the 5-stars, Francisco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
gerardo ortega
May 18, 2026
5
out of
5
rating by gerardo ortega
"Ana was very nice and the service was amazing i got offered drink to stay cool in the New Mexico heat, everything went amazing i got an amazing deal no one could beat the prices, thank you Ana and the Rigor Castillo State Farm agency."
We responded:
"Thank you Gerardo, we are happy to be able to help you out with your auto insurance here in Albuquerque, New Mexico. Make sure to call our office when you need anything, life insurance, home insurance, auto insurance or business insurance"
Tom Chavez
May 12, 2026
5
out of
5
rating by Tom Chavez
"Daniel was great! He was very Thorough, very patient explained stuff that I didn't understand he'll be my insurance guy for sure.😊"
We responded:
"Thank you for your kind review of State Farm Agent Rigo Castillo-Sanchez’s Team. We appreciate it!"
jake saiz
May 8, 2026
5
out of
5
rating by jake saiz
"Best experience ever…no waiting for someone to get back to me days later response was same day and within a hour as I was told they would worked on finding the best policy and coverage and came through. This was a great experience no recordings or AI a real person helping me through my process of finding the coverage that was going to work for me and my family. Rigo Castilla-Sanchez and his team are professional and truthful a team of there word. I look forward to do business with this team."
We responded:
"We appreciate your review, jake. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
Monica Dominguez
April 27, 2026
5
out of
5
rating by Monica Dominguez
"Always very helpful and everyone is pleasant to speak to."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jackie Fish
April 25, 2026
5
out of
5
rating by Jackie Fish
"Rigo is a great state farm agent he is there willing to help and will help you figure out problems. His team is great most times get stuff completed within 24hrs"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team. "
Andrey Valdes
April 17, 2026
5
out of
5
rating by Andrey Valdes
"El mejor agente de seguros el señor Rigo Castillo"
We responded:
"Thanks so much for the amazing review, Andrey! We really appreciate your support here in Albuquerque . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Christine Duvall
April 17, 2026
5
out of
5
rating by Christine Duvall
"Rigo is very personable and follows up on quesetions and concerns."
We responded:
"Thank you for the fantastic review, Christine! We are always here to help with your insurance needs here in Albuquerque . "
Xavier
April 2, 2026
5
out of
5
rating by Xavier
"Daniel Llanez at State Farm was super helpful and easy to work with. He answered all my questions and made the process quick and simple. Definitely recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Xavier. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Francisco Castrellon
March 23, 2026
5
out of
5
rating by Francisco Castrellon
"Great service and I love the explanation thank you Rigo"
JuLie G (Jules)
March 3, 2026
5
out of
5
rating by JuLie G (Jules)
"Kind man and offers great insurance prices"
We responded:
"We appreciate your review, JuLie. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
Ethel Green
March 2, 2026
5
out of
5
rating by Ethel Green
"Great help"
We responded:
"Wow, thank you for the 5-star review, Ethel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Julie Garcia
February 17, 2026
1
out of
5
rating by Julie Garcia
"When I first agreed to go with this company for renters insurance I thought I was making a really good choice up until I was being charged $50 and the actual insurance was only $12 they took $50 from my acct for a returned payment and idk what else they try justifying over charging me but from $12 to $50 that’s just in heard of!! I’m really disappointed in this happening and think it’s totally unfair! I set up auto pay to make sure I pay on time but never thought they cld jus take watevr they want bc of a missed payment! And I know this only happened w certain girls working bc the woman working here have awful attitudes they are rude and snobby an dnt show much respect for their clients! Togo was kind his female workers no so kind! One girl wanted to over charge me this same amt so I was gna drop my insurance w them than called bck and a very kind woman took my $12 payment w no issues and let it be known tht they can work w me n dnt have to over charge me the way the other girl was tying to do and did this month!! Im on a budget so them taking so much more than they were allowed to really messed me up! I nvr gave permission to take out $50 and dnt think that was fair at all im now looking for a diff company bc of this mistake n the disrespectful ladies working here!"
We responded:
"Hi Julie, I tried reaching out to you but the call got disconnected when i introduced myself, I will definitely be talking to the team members that helped you out and I will pull up that call to see how they were behaving rudely and I do apologize for my team if they behaved this way. According to our notes with prior conversations with you we have explained that you are bit behind on payments that is why you got this big amount due. We are more than happy to have the main agent go over your account and address any mistakes, and also look into helping bringing down your prices. Give us a call at 505-349-3965"
Patricia Gonzalez
February 13, 2026
5
out of
5
rating by Patricia Gonzalez
"Mr.Castillo-Sanchez was very receptive to our visit. He addressed our questions and concerns.. He is very knowledgeable about the changes that are occurring and presented to my husband and I in Spanish and English. Thank you Rigo."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rigo Castillo-Sanchez’s Team. "