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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ana Houtman

October 15, 2026

5  out of  5
rating by Ana Houtman
"Thank you Kasha for being so supportive in helping me find the best rates possible!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Anthony Torrez

October 14, 2026

5  out of  5
rating by Anthony Torrez
"Daniel is always available to answer any questions that I have and this is what I call customer service! Pricing is Great! Thank you!"
We responded:
"Anthony, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Kasha Gordon

October 13, 2026

5  out of  5
rating by Kasha Gordon
"He really cares about the well being of everyone of his clients. He is constantly reviewing and updating their needs to make sure they have the proper coverage for their life style. He is highly intelligent and very down to earth. A true king of the I surance world who will always be there for you and will always do the right thing."
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Salvador Saenz

October 8, 2026

5  out of  5
rating by Salvador Saenz
"As my policy was set to expire, I went online and submitted an insurance quote for all the big insurance companies. I was quickly called by Rigo Sanchez's office and Laura was great to work with. She broke down all the coverages and made some recommendations to help me save more money. She was able to save me about $600 over the 6 month premium, a huge savings. I look forward to continued business with Laura and Rigo-Castillo Sanchez State Farm."
We responded:
"Salvador, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rigo Castillo-Sanchez and Team "
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Chelsea Ambrose

October 6, 2026

5  out of  5
rating by Chelsea Ambrose
"I can not tell you how many good experiences I have had with this particular State Farm office. I have been working with them for years, particularly with Kasha Gordon, and I have never once felt like a burden or like I was being rushed. I have been able to call with so many different questions, and have my questions answered. When my dad passed away last year, I had no idea what to do with his State Farm policy but the folks at Rigo Castillo-Sanchez held my hand the whole way through. Thank you team for all of your help!"
We responded:
"Thank you so much for your wonderful feedback of us here at Rigo Castillo-Sanchez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Rigo Castillo-Sanchez’s Insurance Team "
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BJ

October 6, 2026

1  out of  5
rating by BJ
"Went in there yesterday to get a quote on a car we just got and wanted to add to existing policy. I've had State Farm for like 10 years i think. Was speaking with a woman there i assume she sells insurance, and she gives this outrageous quote on a 20 year old car and tells me its more expensive because the car is new to me and they dont know how the car will will act with us. And that repairs could cost more. Keep in mind all my vehicles are paid off. The dumbest thing ive ever heard in my life. If this is the education level we are going to deal with i have zero faith my cars, motorcycle and home will NOT be in good hands. Will be taking my business somewhere else."
We responded:
"Good afternoon, Brian Caudill. I tried looking up your account and it does not look like you have an existing account at our agency. I believe that you are a client of Ashley Duran State Farm Agency, it also looks like we never even got to the quoting phase with you. I appreciate your feedback, but you are not a client of our agency. All agents offer the same State Farm products, but when your account is at a different agency like in your case, we are unable to give you a quote unless your account gets transferred to our office "
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Joyce Toler

October 4, 2026

5  out of  5
rating by Joyce Toler
"I needed to go to Mr.Castillo-Sanchez office for help down loading drive safe app to my phone. When I entered the office for the process it was quick. I appreciated he personally took the time to help me. I'm going on two years now with Rigo for my Insurance needs. NO COMPLAINTS,"
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Garth Fromme

October 1, 2026

5  out of  5
rating by Garth Fromme
"This office and its employees were very responsive to my inquiry and follow up questions."
We responded:
"Garth, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Claire Sandoval Roberson

September 22, 2026

5  out of  5
rating by Claire Sandoval Roberson
"Very responsive and attentive. Great company to work with. Totally satisfied with their service to date. Thanks!!!"
We responded:
"Claire, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Natalie

September 22, 2026

5  out of  5
rating by Natalie
"Rigo and team are nice and help"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Albuquerque to know you had such a great experience with us. "
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MILAN JOSHI

September 22, 2026

5  out of  5
rating by MILAN JOSHI
"I had a great experience with Rigo Castillo-Sanchez and his State Farm team. Rigo was professional, friendly, and very helpful throughout the insurance process. He took the time to explain the coverage clearly, answered all my questions, and made everything easy to understand.

I really appreciate the excellent customer service and quick response. I would definitely recommend Rigo Castillo-Sanchez State Farm Insurance to anyone looking for reliable and helpful insurance service in Albuquerque."
We responded:
"Thank you so much for the 5 stars, MILAN! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Diego Toquinto

September 11, 2026

5  out of  5
rating by Diego Toquinto
"Excelente"
We responded:
"Thank you so much for your wonderful feedback of us here at Rigo Castillo-Sanchez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Rigo Castillo-Sanchez’s Insurance Team "
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Mark Malone

September 10, 2026

5  out of  5
rating by Mark Malone
"Polite, professional, expedient"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Daniel Pritchard

September 10, 2026

5  out of  5
rating by Daniel Pritchard
"This office has always been helpful and answered my questions promptly."
We responded:
"Thank you so much for your kind review, Daniel!  If you need insurance assistance, we are just an email or call away! - Rigo Castillo-Sanchez, your State Farm Agent   "
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Karen King

September 5, 2026

5  out of  5
rating by Karen King
"Rigo and his office have been responsive right away any and every time I've called or emailed with a concern. I've found Rigo to be knowledgeable, kind, considerate and even caring. I was "passed on" to him after my previous agent left to retire. Lucky me!"
We responded:
"Thank you for the 5-star review of Rigo Castillo-Sanchez’s team - we really appreciate your kind words! "
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Tyler Lopez

August 31, 2026

5  out of  5
rating by Tyler Lopez
"I can’t recommend Rigo Castillo-Sanchez and his team at State Farm enough! It’s clear that he genuinely cares about his clients and he always goes above and beyond for us. I really appreciate his professionalism, patience, and willingness to help. If you’re looking for an insurance agent you can trust, I highly recommend!"
We responded:
"Thank you so much for your kind review, Tyler!  If you need insurance assistance, we are just an email or call away! - Rigo Castillo-Sanchez, your State Farm Agent   "
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Michael Creek

August 26, 2026

5  out of  5
rating by Michael Creek
"Kasha was very helpful and quick to respond to requests for information. She gave me a great quote that cares for my business needs."
We responded:
"Michael, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rigo Castillo-Sanchez and Team "
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Karli Sorenson

August 25, 2026

5  out of  5
rating by Karli Sorenson
"Always get a quick response from them when needed."
We responded:
"Wow, thank you for the 5-star review, Karli! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Keith Daniels

August 24, 2026

5  out of  5
rating by Keith Daniels
"Nice people and great service."
We responded:
"Thank you so much for the 5-star rating, Keith! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Rigo Castillo-Sanchez "
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Hortencia Castillo

August 22, 2026

5  out of  5
rating by Hortencia Castillo
"Excelente servicio para los clientes."
We responded:
"Hortencia, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Edgar Chavez

August 22, 2026

5  out of  5
rating by Edgar Chavez
"Great service great prices helpful service goes out of his way to find best prices very attentive with customers highly recommend him for insurances"
We responded:
"Thank you so much for the 5 stars, Edgar! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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jarrod martinez

August 21, 2026

5  out of  5
rating by jarrod martinez
"Very helpful and informative!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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mabel ruiz

August 20, 2026

5  out of  5
rating by mabel ruiz
"Excelente atencion"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Albuquerque to know you had such a great experience with us. "
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julio cesar torres flores

August 18, 2026

5  out of  5
rating by julio cesar torres flores
"Excelente servicio 100 % recomendado"
We responded:
"julio, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Betty Rodriguez

August 15, 2026

5  out of  5
rating by Betty Rodriguez
"They always get right back to me if I have any problems with anything ! Very nice and professional people."
We responded:
"Thank you so much for your wonderful feedback of us here at Rigo Castillo-Sanchez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Rigo Castillo-Sanchez’s Insurance Team "