State Farm® Insurance Agent Rigo Castillo-Sanchez

"Rigo and his team are amazing. Every time I have called with an issue or concern they are right on it and get it fixed or adjusted. Made the process of getting my homeowners insurance and new car insurance effortless."

"Kasha G. has always gone above and beyond to help get myself and my family taken care of. She’s always ready to jump in and help with anything related to our insurances and has made sure we all on the same page 100% of the time! So glad she’s in our corner!"

"Very helpful !"

"Laura was great. Very helpful in setting up my insurance needs. Seamless. Responds promptly and answered questions. Definitely recommend."

"Had a great experience with Laura 5/5 great customer service !"

"Laura Rosales has been super helpful in getting us switched over to this location. Very knowledgeable and quick response to questions! Highly recommended!"

"Muy buen servicio, ayuda y atención al cliente Resuelven muy bien tus dudas y preguntas y sobre todo son excelentes personas una de ellas Laura ella puede y sabe cómo ayudarte."

"Laura is my agent and she is great. She always answers and completes the requests in the spot followed by my paperwork in my email immediately. I love her customer service And prompt attention l, just what me and my family needed. 🙏🏼😁 we will send her our referrals over."

"Laura helped me out so much! Amazing service definitely go to her!"

"Laura was able to bundle my home owners, my rental property, and my car insurance and save me hundreds a year. I am very thankful for her help and her professionalism. If you are looking for a thorough quote ask for Laura Rosales."

"El mejor trato amable y responde imediato a nuestras dudas gracias @Laura rosales por tu ayuda"

"Amazing job Kasha! I have been with State Farm for many years and always worked with Andrea and when she left I was worried that I would no longer have my go to, but Kasha has definitely filled those shoes plus more. Always helpful and knowledgeable. Thank you for the personal assistance."

"Daniel and Rigo 👍🔥"

"What a great place-Daniel was really helpful and very knowledgable about insurance. Answered all my questions and turned around my quote super fast."

"Soy clienta de ellos y muy buen servicio de parte de todos la chica Maria Laura qué me atendió excelente ayudándome con las preguntas que le hice, eficiente cuando le pedí una cita para hablar con el. De verdad muy buen trabajo al equipo"

"This is an amazing agent! Maria attended all my question she was very clearly and helpful I would recommend Rigo Castillo agency to anyone"

"Cancelled my insurance and allegedly sent me a letter in the mail. Called them after my autopayment didn't leave my account, and it took me a week to get through to someone. Turns out they cancelled my policy a MONTH ago, even though I kept getting emails about my upcoming payment. This just screwed me over getting a new policy as I've been uninsured for a month without knowing. Thanks for costing me a ton of money!! UPDATE: I received the letter they told me about over the phone... in June! Literally months after they cancelled my policy. Had I not noticed my autopayment not going through, I would have been uninsured for months because of this office. This was because they had sent it to my old address even though I'd called at least twice about them putting my old address on documents. The entire time I was told it was all updated, clearly not the case. Absolutely incompetent office staff."

"Thank you to Rigo and his team for the great customer service. Their rate was super competitive and they are great to work with!"

"Amabilidad, buena experience"

"I needed to go to Mr.Castillo-Sanchez office for help down loading drive safe app to my phone. When I entered the office for the process it was quick. I appreciated he personally took the time to help me. I'm going on two years now with Rigo for my Insurance needs. NO COMPLAINTS,"

"Rigo is an amazing agent! He is fast, efficient, and gives great customer service. He great care of his customers and it is much appreciated, I forgot to cancel an old policy and he was super quick to get back to me and remedy the situation leaving no time for me to fret! 100% would recommend him to anyone."

"Rigo's very competitive auto insurance quote for the mandated state minimums was quite thorough when we communicated by e-mail and was happy to take all 3 of my phone calls regarding any clarifications. The reason for 3 phone calls is that I could not believe that every insurance company quoted a rate/plan at least 54% more expensive per my spreadsheet comparison of all the major auto insurance companies for the ABQ area. When I met him in person to finalize the process, he was quite pleasantly professional as such no surprises in the quote. Unlike a couple of the other major players in the area, which would not respond to any e-mails or following phone calls, those who did respond to my phone calls seemed to always find ways to increase the 6-month rate for both a "paid in full (discounted?!!)" or an installment plan in terms from no down payment to a down payment and increasing the monthly payment for no apparent reason on an apple to apple comparison. Because of Rigo's dedicated service level and State Farm's rates, I am looking forward to improving the coverage for my car as soon as possible."

"Rigo took care of my premium issues and called me back when he promised. Thank you."

"Michelle was so helpful I highly recommend this place!"

"Excelente atención. Mucha calidez."