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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Salvador Gonzalez

Salvador Gonzalez

July 18, 2026

5  out of  5
rating by Salvador Gonzalez
"Exelente servicio, lo recomiendo."
We responded:
"Thank you so much for the 5 stars, Salvador! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Roger Gutierrez

July 17, 2026

5  out of  5
rating by Roger Gutierrez
"Incredible service! Never waiting around for some one to get back to you and always have the best prices. The office staff are always, quick and helpful. Rigo and his team are awesome people and great at their jobs. Would 10/10 recommend!!"
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Ronald Reese

July 16, 2026

5  out of  5
rating by Ronald Reese
"Very pleased with Rigo"
We responded:
"Thanks so much for the amazing review, Ronald! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
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Brandon Romero

July 14, 2026

5  out of  5
rating by Brandon Romero
"Great customer service and Kasha always takes care of me"
We responded:
"Thank you so much for the 5-stars, Brandon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ky Ngo

July 10, 2026

5  out of  5
rating by Ky Ngo
"Highly recommend. Very responsive and gets the job done well."
We responded:
"Thank you for the fantastic review, Ky! We are always here to help with your insurance needs here in Albuquerque . "
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Amanda Purcell

July 8, 2026

5  out of  5
rating by Amanda Purcell
"Rigo and his team are always awesome to work with! They offer some of the best prices on insurance hands down."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team. "
Profile photo of Kianna Duran

Kianna Duran

July 7, 2026

5  out of  5
rating by Kianna Duran
"I had an amazing experience switching to Rigo Castillo Sanchez State Farm Insurance! I worked with Laura, and she was absolutely wonderful to deal with—so helpful, patient, and thorough. Not only was the customer service top-tier, but she managed to get me a new auto policy that dropped my monthly rates by nearly $100! If you want to save money and work with people who genuinely care, call and ask for Laura. Highly recommend!"
We responded:
"We appreciate your review, Kianna. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
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Rob Chase

July 7, 2026

5  out of  5
rating by Rob Chase
"Fast, efficient, knowledgeable, well-priced insurance products, great follow-up ... How could you go wrong!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
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Kali Ma L

June 30, 2026

5  out of  5
rating by Kali Ma L
"NICE AND COURTEOUS HELP"
We responded:
"Thank you so much for the 5-stars, Kali! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rigo Castillo-Sanchez’s Team anytime."
Profile photo of Gloria Gibson

Gloria Gibson

June 29, 2026

5  out of  5
rating by Gloria Gibson
"Daniel was able to answer all our questions and was very helpful getting the insurance we needed via Hagerty on our 1957 Chevy Bel Air show car."
We responded:
"Thank you for the amazing review, Gloria! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mayela Diaz

June 29, 2026

5  out of  5
rating by Mayela Diaz
"Quiero expresar mi más sincero agradecimiento por el excelente servicio brindado por mi agente de State Farm. Desde el primer momento, la atención fue profesional, amable y muy clara en toda la información proporcionada.
Siempre se tomaron el tiempo para resolver mis dudas y ofrecerme las mejores opciones según mis necesidades, lo cual me hizo sentir con mucha confianza y tranquilidad.
Definitivamente recomiendo su servicio al 100%. Es una persona muy comprometida con sus clientes y realmente marca la diferencia.
¡Muchas gracias por su dedicación y excelente atención!"
We responded:
"Thank you so much for the 5-star rating, Mayela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Isaiah Ll

June 26, 2026

5  out of  5
rating by Isaiah Ll
"Amazing and wonderful service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
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Juan Benavidez

June 24, 2026

5  out of  5
rating by Juan Benavidez
"Absolutely amazing customer service would recommend 10/10"
We responded:
"Thank you for the 5-star review, Juan! Here on State Farm Agent Rigo Castillo-Sanchez’s Team, we are proud to serve our community and appreciate your recognition. "
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Melissa G

June 23, 2026

3  out of  5
rating by Melissa G
"Very Disappointed ☹️ Was Charged A Additional Past Due Month 💣📢💣 When I, never Received Anything About This 😔 Switched Immediately 🔥✨🔥 They Wanted To Work Out The Amount Supposedly Owed 😔 But Once I loose trust 💣 no thank you ✨"
We responded:
"Good morning Melissa, it looks like on May 1st you decided to update your due dates from the 30th to the 1st, so when you made a payment on May 1st it took care of April 30ths bill, and when you made a payment on Junes 8th you took care of May's 30th bill. So the system did not have enough time to generate accurately. Since you started the policy March 30th the policy takes you from 30th to 30th. The system did not generate a past due amount notice because technically your policy was caught up on payments "
Profile photo of Orbelis Sergio Ferrer

Orbelis Sergio Ferrer

June 16, 2026

5  out of  5
rating by Orbelis Sergio Ferrer
"Good service and especially the customer service is special"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
Profile photo of Scorpiogre H

Scorpiogre H

June 16, 2026

5  out of  5
rating by Scorpiogre H
"Daniel Llanez was an absolute SAINT! Patiently answered all my questions and clearly explained what each coverage would do! Highly recommend!!"
We responded:
"Scorpiogre, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rigo Castillo-Sanchez’s Team is just a call or email away!"
Profile photo of Mary Chavez

Mary Chavez

June 14, 2026

5  out of  5
rating by Mary Chavez
"Our roof had to be replaced due to wind damage, Rigo Castillo, State Farm Insurance Agent, promptly made arrangements for the replacement of our roof. We are very grateful for their quick response to our claim! Thank you Rigo! We hope to have State Farm as our insurance provider."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
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Barbara Fishbein

June 10, 2026

5  out of  5
rating by Barbara Fishbein
"Very responsive to my questions. Explains everything in detail. Very pleased with service."
We responded:
"Wow, thank you for the 5-star review, Barbara! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Enrique Vasquez

June 9, 2026

5  out of  5
rating by Enrique Vasquez
"Awesome response time and super professional service great man"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rigo Castillo-Sanchez’s Team. "
Profile photo of Francisco Sanchez

Francisco Sanchez

May 19, 2026

5  out of  5
rating by Francisco Sanchez
"Quick service, great prices and awesome follow-through. Thank you!!"
We responded:
"Thank you so much for the 5-stars, Francisco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of gerardo ortega

gerardo ortega

May 18, 2026

5  out of  5
rating by gerardo ortega
"Ana was very nice and the service was amazing i got offered drink to stay cool in the New Mexico heat, everything went amazing i got an amazing deal no one could beat the prices, thank you Ana and the Rigor Castillo State Farm agency."
We responded:
"Thank you Gerardo, we are happy to be able to help you out with your auto insurance here in Albuquerque, New Mexico. Make sure to call our office when you need anything, life insurance, home insurance, auto insurance or business insurance"
Profile photo of Tom Chavez

Tom Chavez

May 12, 2026

5  out of  5
rating by Tom Chavez
"Daniel was great! He was very Thorough, very patient explained stuff that I didn't understand he'll be my insurance guy for sure.😊"
We responded:
"Thank you for your kind review of State Farm Agent Rigo Castillo-Sanchez’s Team. We appreciate it!"
Profile photo of jake saiz

jake saiz

May 8, 2026

5  out of  5
rating by jake saiz
"Best experience ever…no waiting for someone to get back to me days later response was same day and within a hour as I was told they would worked on finding the best policy and coverage and came through. This was a great experience no recordings or AI a real person helping me through my process of finding the coverage that was going to work for me and my family. Rigo Castilla-Sanchez and his team are professional and truthful a team of there word. I look forward to do business with this team."
We responded:
"We appreciate your review, jake. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
Profile photo of Monica Dominguez

Monica Dominguez

April 27, 2026

5  out of  5
rating by Monica Dominguez
"Always very helpful and everyone is pleasant to speak to."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Jackie Fish

Jackie Fish

April 25, 2026

5  out of  5
rating by Jackie Fish
"Rigo is a great state farm agent he is there willing to help and will help you figure out problems. His team is great most times get stuff completed within 24hrs"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team. "