
State Farm® Insurance Agent Rigo Castillo-Sanchez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Miki Y Mari
February 18, 2025
"Very helpful !"
Sharon Baca
February 15, 2025
"Laura was great. Very helpful in setting up my insurance needs. Seamless. Responds promptly and answered questions. Definitely recommend."
"We are glad that Laura was able to provide you with a 5 star experience. Visit our office location here in Albuquerque, New Mexico for any of your insurance needs"
Juanita Gonzalez
February 8, 2025
"Had a great experience with Laura 5/5 great customer service !"
"Thank you for the review, Laura is a valued team member who strive to provide the best service. Visit our office location in Albuquerque, New Mexico when you get the chance"
Richard Garcia
February 7, 2025
"Laura Rosales has been super helpful in getting us switched over to this location. Very knowledgeable and quick response to questions! Highly recommended!"
"Thank you for the review Richard. Laura is one of our top team members for the quality of service she provides at our office location here in Albuquerque New Mexico."
Itzel Bustillos
February 6, 2025
"Muy buen servicio, ayuda y atención al cliente Resuelven muy bien tus dudas y preguntas y sobre todo son excelentes personas una de ellas Laura ella puede y sabe cómo ayudarte."
"Muchas gracias por el review, nos da gusto que le hamos pudido ayudar con su seguro de carro"
Giovanna Arellanes
February 6, 2025
"Laura is my agent and she is great. She always answers and completes the requests in the spot followed by my paperwork in my email immediately. I love her customer service And prompt attention l, just what me and my family needed. 🙏🏼😁 we will send her our referrals over."
"Thank you for the review Giovanna. We are glad that Laura provided top notch service for you. When you have a chance pay us a visit at our office location in Albuquerque, New Mexico"
Andrea Gonzales
February 6, 2025
"Laura helped me out so much! Amazing service definitely go to her!"
"We are glad to hear that our team member Laura did a great job helping you out. We will keep striving on providing quality service"
Arianna Olivas
February 6, 2025
"Laura was able to bundle my home owners, my rental property, and my car insurance and save me hundreds a year. I am very thankful for her help and her professionalism. If you are looking for a thorough quote ask for Laura Rosales."
"Hi Arianna, we are glad to hear Laura took care of you. If you ever need anything, give us a call or pay us a visit at out Insurance Agency in Albuquerque New Mexico."
Jose Reyes Ruix Perex
February 6, 2025
"El mejor trato amable y responde imediato a nuestras dudas gracias @Laura rosales por tu ayuda"
"Muchas gracia por el review. Nos da gusto que Laura lo a pudido ayudar"
Danielle Cook
January 15, 2025
"Amazing job Kasha! I have been with State Farm for many years and always worked with Andrea and when she left I was worried that I would no longer have my go to, but Kasha has definitely filled those shoes plus more. Always helpful and knowledgeable. Thank you for the personal assistance."
"Thank you for the google Review, we are glad that we were able to help you out! "
Angel Saenz
November 27, 2024
"Daniel and Rigo 👍🔥"
David Pike
October 28, 2024
"What a great place-Daniel was really helpful and very knowledgable about insurance. Answered all my questions and turned around my quote super fast."
franshesca lavacude
August 29, 2024
"Soy clienta de ellos y muy buen servicio de parte de todos la chica Maria Laura qué me atendió excelente ayudándome con las preguntas que le hice, eficiente cuando le pedí una cita para hablar con el. De verdad muy buen trabajo al equipo"
Rosana Peralta
August 22, 2024
"This is an amazing agent! Maria attended all my question she was very clearly and helpful I would recommend Rigo Castillo agency to anyone"
AJ B
July 30, 2024
"Cancelled my insurance and allegedly sent me a letter in the mail. Called them after my autopayment didn't leave my account, and it took me a week to get through to someone. Turns out they cancelled my policy a MONTH ago, even though I kept getting emails about my upcoming payment. This just screwed me over getting a new policy as I've been uninsured for a month without knowing. Thanks for costing me a ton of money!! UPDATE: I received the letter they told me about over the phone... in June! Literally months after they cancelled my policy. Had I not noticed my autopayment not going through, I would have been uninsured for months because of this office. This was because they had sent it to my old address even though I'd called at least twice about them putting my old address on documents. The entire time I was told it was all updated, clearly not the case. Absolutely incompetent office staff."
"Hi Aj, sorry to hear about this situation, We will be having the main agent give you a call to see what exactly is going. we should be calling you today"
Anthony Madrid
February 22, 2024
"Thank you to Rigo and his team for the great customer service. Their rate was super competitive and they are great to work with!"
Carmen Gonzalez
January 1, 2024
"Amabilidad, buena experience"
Joyce Toler
February 10, 2023
"I needed to go to Mr.Castillo-Sanchez office for help down loading drive safe app to my phone. When I entered the office for the process it was quick. I appreciated he personally took the time to help me. I'm going on two years now with Rigo for my Insurance needs. NO COMPLAINTS,"
Leo Lockhart
January 25, 2023
"Rigo is an amazing agent! He is fast, efficient, and gives great customer service. He great care of his customers and it is much appreciated, I forgot to cancel an old policy and he was super quick to get back to me and remedy the situation leaving no time for me to fret! 100% would recommend him to anyone."
Joseph Ortiz-Noriega
December 8, 2022
"Rigo's very competitive auto insurance quote for the mandated state minimums was quite thorough when we communicated by e-mail and was happy to take all 3 of my phone calls regarding any clarifications. The reason for 3 phone calls is that I could not believe that every insurance company quoted a rate/plan at least 54% more expensive per my spreadsheet comparison of all the major auto insurance companies for the ABQ area. When I met him in person to finalize the process, he was quite pleasantly professional as such no surprises in the quote. Unlike a couple of the other major players in the area, which would not respond to any e-mails or following phone calls, those who did respond to my phone calls seemed to always find ways to increase the 6-month rate for both a "paid in full (discounted?!!)" or an installment plan in terms from no down payment to a down payment and increasing the monthly payment for no apparent reason on an apple to apple comparison. Because of Rigo's dedicated service level and State Farm's rates, I am looking forward to improving the coverage for my car as soon as possible."
Nicole Wilson
October 29, 2022
"Rigo took care of my premium issues and called me back when he promised. Thank you."
"We are glad to hear our Agent in Albuquerque, New Mexico was able to help you with your car insurance. We will keep striving at providing quality service in a timely manner. Give us a call if you have any questions regarding your car insurance, or if you have questions concerning life insurance, business insurance or home insurance. "
America M
July 27, 2022
"Michelle was so helpful I highly recommend this place!"
"I am glad to hear that Michelle has taken care of you! She is a great customer representative in our Albuquerque, New Mexico branch"
Alejandra Maldonado
July 26, 2022
"Excelente atención. Mucha calidez."
"Muchas gracias por el review!!"
Michael Roberts
July 12, 2022
"Great people always took care of me had my account transfered to a agent closer to home thanks guys for your excellent customer service"
"Thank you for the review! let us know when you need anything!! Always here to help out"
Tommy Perez
July 2, 2022
"Thank you Michelle from Rigo’s office for being great to me!"
"Thank you for the review Tommy, I am glad to hear that Michelle was able to help you out. Anything you need feel free to call our office or visit our location here in Albuquerque, New Mexico"