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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of julio cesar torres flores

julio cesar torres flores

August 11, 2026

5  out of  5
rating by julio cesar torres flores
"Excelente servicio"
We responded:
"julio, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Esther Miers

August 7, 2026

5  out of  5
rating by Esther Miers
"They've been helpful throughout my entire process and time with them. Very happy with their service."
We responded:
"Esther, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Felicia Maldonado

Felicia Maldonado

August 7, 2026

5  out of  5
rating by Felicia Maldonado
"Kasha has been an absolute delight to work with! She has saved me $ on my Auto and Home owners insurance. I needed a specialized insurance for my business that she was unable to help me with, but she still went out of her way to make sure I was taken care of. Thank you for all of your help Kasha. You are appreciated 😃"
We responded:
"Hi Felicia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Albuquerque.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Rigo Castillo-Sanchez "
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Michael Fitzgerald

August 5, 2026

5  out of  5
rating by Michael Fitzgerald
"Great people and very easy to work with. Highly recommend!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Rigo Castillo-Sanchez’s team. "
Profile photo of Callie Cook

Callie Cook

August 5, 2026

5  out of  5
rating by Callie Cook
"Kasha G. has always gone above and beyond to help get myself and my family taken care of. She’s always ready to jump in and help with anything related to our insurances and has made sure we all on the same page 100% of the time! So glad she’s in our corner!"
We responded:
"Callie, I am glad that Kasha got you taken care of. She is one of the best in our team. If you need anything give us a call or visit us at our office location in Albuquerque, New Mexico. Alway here to help with your Car Insurance and Home Insurance needs!"
Profile photo of Ernest Tucker

Ernest Tucker

August 5, 2026

5  out of  5
rating by Ernest Tucker
"Danial impressed me with his knowledge and desire to help me get the coverage I need but do it within my budget."
We responded:
"Thanks so much for the amazing review, Ernest! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
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Angela Wilson

August 3, 2026

5  out of  5
rating by Angela Wilson
"Above and beyond customer service"
We responded:
"Angela, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rigo Castillo-Sanchez, your State Farm Agent "
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Alejandro Flores

July 31, 2026

5  out of  5
rating by Alejandro Flores
"Very helpful people anything insurance they’ve got you covered amazing friendly staff 10/10 customer service"
We responded:
"Hi Alejandro, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Rigo Castillo-Sanchez’s team.  Please reach out to us if any questions come up!  - Rigo Castillo-Sanchez’s Insurance Team "
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Eduardo Camacho

July 22, 2026

5  out of  5
rating by Eduardo Camacho
"Best Agent there is!!!"
We responded:
"Eduardo, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Albuquerque insurance team! - Your State Farm Agent, Rigo Castillo-Sanchez "
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Robert Romero

July 21, 2026

5  out of  5
rating by Robert Romero
"Excellent service great premiums I am saving so much money with this group!"
We responded:
"Thank you so much for the 5-star rating, Robert! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Rigo Castillo-Sanchez "
Profile photo of Salvador Gonzalez

Salvador Gonzalez

July 18, 2026

5  out of  5
rating by Salvador Gonzalez
"Exelente servicio, lo recomiendo."
We responded:
"Thank you so much for the 5 stars, Salvador! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Roger Gutierrez

Roger Gutierrez

July 17, 2026

5  out of  5
rating by Roger Gutierrez
"Incredible service! Never waiting around for some one to get back to you and always have the best prices. The office staff are always, quick and helpful. Rigo and his team are awesome people and great at their jobs. Would 10/10 recommend!!"
Profile photo of Ronald Reese

Ronald Reese

July 16, 2026

5  out of  5
rating by Ronald Reese
"Very pleased with Rigo"
We responded:
"Thanks so much for the amazing review, Ronald! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Brandon Romero

Brandon Romero

July 14, 2026

5  out of  5
rating by Brandon Romero
"Great customer service and Kasha always takes care of me"
We responded:
"Thank you so much for the 5-stars, Brandon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ky Ngo

July 10, 2026

5  out of  5
rating by Ky Ngo
"Highly recommend. Very responsive and gets the job done well."
We responded:
"Thank you for the fantastic review, Ky! We are always here to help with your insurance needs here in Albuquerque . "
Profile photo of Amanda Purcell

Amanda Purcell

July 8, 2026

5  out of  5
rating by Amanda Purcell
"Rigo and his team are always awesome to work with! They offer some of the best prices on insurance hands down."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team. "
Profile photo of Kianna Duran

Kianna Duran

July 7, 2026

5  out of  5
rating by Kianna Duran
"I had an amazing experience switching to Rigo Castillo Sanchez State Farm Insurance! I worked with Laura, and she was absolutely wonderful to deal with—so helpful, patient, and thorough. Not only was the customer service top-tier, but she managed to get me a new auto policy that dropped my monthly rates by nearly $100! If you want to save money and work with people who genuinely care, call and ask for Laura. Highly recommend!"
We responded:
"We appreciate your review, Kianna. We are so happy that you had such a wonderful experience with State Farm Agent Rigo Castillo-Sanchez’s Team here in Albuquerque ! "
Profile photo of Rob Chase

Rob Chase

July 7, 2026

5  out of  5
rating by Rob Chase
"Fast, efficient, knowledgeable, well-priced insurance products, great follow-up ... How could you go wrong!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
Profile photo of Kali Ma L

Kali Ma L

June 30, 2026

5  out of  5
rating by Kali Ma L
"NICE AND COURTEOUS HELP"
We responded:
"Thank you so much for the 5-stars, Kali! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rigo Castillo-Sanchez’s Team anytime."
Profile photo of Gloria Gibson

Gloria Gibson

June 29, 2026

5  out of  5
rating by Gloria Gibson
"Daniel was able to answer all our questions and was very helpful getting the insurance we needed via Hagerty on our 1957 Chevy Bel Air show car."
We responded:
"Thank you for the amazing review, Gloria! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Mayela Diaz

Mayela Diaz

June 29, 2026

5  out of  5
rating by Mayela Diaz
"Quiero expresar mi más sincero agradecimiento por el excelente servicio brindado por mi agente de State Farm. Desde el primer momento, la atención fue profesional, amable y muy clara en toda la información proporcionada.
Siempre se tomaron el tiempo para resolver mis dudas y ofrecerme las mejores opciones según mis necesidades, lo cual me hizo sentir con mucha confianza y tranquilidad.
Definitivamente recomiendo su servicio al 100%. Es una persona muy comprometida con sus clientes y realmente marca la diferencia.
¡Muchas gracias por su dedicación y excelente atención!"
We responded:
"Thank you so much for the 5-star rating, Mayela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Isaiah Ll

Isaiah Ll

June 26, 2026

5  out of  5
rating by Isaiah Ll
"Amazing and wonderful service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."
Profile photo of Juan Benavidez

Juan Benavidez

June 24, 2026

5  out of  5
rating by Juan Benavidez
"Absolutely amazing customer service would recommend 10/10"
We responded:
"Thank you for the 5-star review, Juan! Here on State Farm Agent Rigo Castillo-Sanchez’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Melissa G

Melissa G

June 23, 2026

3  out of  5
rating by Melissa G
"Very Disappointed ☹️ Was Charged A Additional Past Due Month 💣📢💣 When I, never Received Anything About This 😔 Switched Immediately 🔥✨🔥 They Wanted To Work Out The Amount Supposedly Owed 😔 But Once I loose trust 💣 no thank you ✨"
We responded:
"Good morning Melissa, it looks like on May 1st you decided to update your due dates from the 30th to the 1st, so when you made a payment on May 1st it took care of April 30ths bill, and when you made a payment on Junes 8th you took care of May's 30th bill. So the system did not have enough time to generate accurately. Since you started the policy March 30th the policy takes you from 30th to 30th. The system did not generate a past due amount notice because technically your policy was caught up on payments "
Profile photo of Orbelis Sergio Ferrer

Orbelis Sergio Ferrer

June 16, 2026

5  out of  5
rating by Orbelis Sergio Ferrer
"Good service and especially the customer service is special"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Rigo Castillo-Sanchez’s Team."