State Farm® Insurance Agent Rigo Castillo-Sanchez

"Soy clienta de ellos y muy buen servicio de parte de todos la chica Maria Laura qué me atendió excelente ayudándome con las preguntas que le hice, eficiente cuando le pedí una cita para hablar con el. De verdad muy buen trabajo al equipo"

"This is an amazing agent! Maria attended all my question she was very clearly and helpful I would recommend Rigo Castillo agency to anyone"

"Cancelled my insurance and allegedly sent me a letter in the mail. Called them after my autopayment didn't leave my account, and it took me a week to get through to someone. Turns out they cancelled my policy a MONTH ago, even though I kept getting emails about my upcoming payment. This just screwed me over getting a new policy as I've been uninsured for a month without knowing. Thanks for costing me a ton of money!! UPDATE: I received the letter they told me about over the phone... in June! Literally months after they cancelled my policy. Had I not noticed my autopayment not going through, I would have been uninsured for months because of this office. This was because they had sent it to my old address even though I'd called at least twice about them putting my old address on documents. The entire time I was told it was all updated, clearly not the case. Absolutely incompetent office staff."

"Thank you to Rigo and his team for the great customer service. Their rate was super competitive and they are great to work with!"

"Amabilidad, buena experience"

"I needed to go to Mr.Castillo-Sanchez office for help down loading drive safe app to my phone. When I entered the office for the process it was quick. I appreciated he personally took the time to help me. I'm going on two years now with Rigo for my Insurance needs. NO COMPLAINTS,"

"Rigo is an amazing agent! He is fast, efficient, and gives great customer service. He great care of his customers and it is much appreciated, I forgot to cancel an old policy and he was super quick to get back to me and remedy the situation leaving no time for me to fret! 100% would recommend him to anyone."

"Rigo's very competitive auto insurance quote for the mandated state minimums was quite thorough when we communicated by e-mail and was happy to take all 3 of my phone calls regarding any clarifications. The reason for 3 phone calls is that I could not believe that every insurance company quoted a rate/plan at least 54% more expensive per my spreadsheet comparison of all the major auto insurance companies for the ABQ area. When I met him in person to finalize the process, he was quite pleasantly professional as such no surprises in the quote. Unlike a couple of the other major players in the area, which would not respond to any e-mails or following phone calls, those who did respond to my phone calls seemed to always find ways to increase the 6-month rate for both a "paid in full (discounted?!!)" or an installment plan in terms from no down payment to a down payment and increasing the monthly payment for no apparent reason on an apple to apple comparison. Because of Rigo's dedicated service level and State Farm's rates, I am looking forward to improving the coverage for my car as soon as possible."

"Rigo took care of my premium issues and called me back when he promised. Thank you."

"Michelle was so helpful I highly recommend this place!"

"Excelente atención. Mucha calidez."

"Great people always took care of me had my account transfered to a agent closer to home thanks guys for your excellent customer service"

"Thank you Michelle from Rigo’s office for being great to me!"

"Have been using State Farm for years, this office is especially great. Michelle from this office provided outstanding service to me and my family."

"Daniel gave really good service and was extremely helpful with every question I had I felt this was one of the most professional conversations I've had"

"Daniel gave me good service and was helpful"

"Daniel Munoz is great at what he does!"

"This team is amazing! Danielle Carrillo is quick to respond to any questions or concerns. Very knowledgeable, friendly, and professional! Great insurance company! Highly recommend!"

"Can’t thank Rigo and his team enough for the help I have received from them. From simple questions to a accident claim. They have always helped me out in any way possible. Can’t thank Michelle enough for having the flexibility to speak English and Spanish, definitely a plus for the Spanish speaking household. Thanks again guys!"

"Excellent customer service"

"Daniel Munoz was very helpful and always makes sure I’m kept up to date and never leaves out details. Highly recommend"

"Spoke with Daniel, he answered all my questions and was very friendly"

"Victoria was very friendly and helpful! She answered all my questions and concerns! Great service will definitely recommend (:"

"This is one of the best agencies hands down! Daniel Munoz however gave me one of the best customer service I've ever had! Very professional, confident, and uplifting! Always brought that good energy"

"Rigo y su equipo son muy profesionales! Son excelentes, se tomaron el tiempo para explicar y responder a todas mis preguntas. Gracias Daniel Munoz por toda la ayuda. 🙌🏻"