State Farm® Insurance Agent Rigo Castillo-Sanchez

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What our customers say about us...

Joyce Toler

February 10, 2023

5 out of 5

"I needed to go to Mr.Castillo-Sanchez office for help down loading drive safe app to my phone. When I entered the office for the process it was quick. I appreciated he personally took the time to help me. I'm going on two years now with Rigo for my Insurance needs. NO COMPLAINTS,"

Leo Lockhart

January 25, 2023

5 out of 5

"Rigo is an amazing agent! He is fast, efficient, and gives great customer service. He great care of his customers and it is much appreciated, I forgot to cancel an old policy and he was super quick to get back to me and remedy the situation leaving no time for me to fret! 100% would recommend him to anyone."

Joseph Ortiz-Noriega

December 8, 2022

5 out of 5

"Rigo's very competitive auto insurance quote for the mandated state minimums was quite thorough when we communicated by e-mail and was happy to take all 3 of my phone calls regarding any clarifications. The reason for 3 phone calls is that I could not believe that every insurance company quoted a rate/plan at least 54% more expensive per my spreadsheet comparison of all the major auto insurance companies for the ABQ area. When I met him in person to finalize the process, he was quite pleasantly professional as such no surprises in the quote. Unlike a couple of the other major players in the area, which would not respond to any e-mails or following phone calls, those who did respond to my phone calls seemed to always find ways to increase the 6-month rate for both a "paid in full (discounted?!!)" or an installment plan in terms from no down payment to a down payment and increasing the monthly payment for no apparent reason on an apple to apple comparison. Because of Rigo's dedicated service level and State Farm's rates, I am looking forward to improving the coverage for my car as soon as possible."

Anthony Alonzo

November 2, 2022

5 out of 5

"New to ABQ and transferred from NY agent to this one. Friendly, helpful staff. Used the flat tire service today and wasn’t disappointed! The service they sent was awesome! They responded quickly. Off to a great start"

Nicole Wilson

October 29, 2022

5 out of 5

"Rigo took care of my premium issues and called me back when he promised. Thank you."

America M

July 27, 2022

5 out of 5

"Michelle was so helpful I highly recommend this place!"

Alejandra Maldonado

July 26, 2022

5 out of 5

"Excelente atención. Mucha calidez."

Michael Roberts

July 12, 2022

5 out of 5

"Great people always took care of me had my account transfered to a agent closer to home thanks guys for your excellent customer service"

Tommy Perez

July 2, 2022

5 out of 5

"Thank you Michelle from Rigo’s office for being great to me!"

Enrique Perez

July 2, 2022

5 out of 5

"Have been using State Farm for years, this office is especially great. Michelle from this office provided outstanding service to me and my family."

Luis Duran

June 30, 2022

5 out of 5

"Daniel gave really good service and was extremely helpful with every question I had I felt this was one of the most professional conversations I've had"

Jacqueline Mendoza

June 30, 2022

5 out of 5

"Daniel gave me good service and was helpful"

Topaz Barron

June 30, 2022

5 out of 5

"Daniel Munoz is great at what he does!"

Maya

June 30, 2022

5 out of 5

"This team is amazing! Danielle Carrillo is quick to respond to any questions or concerns. Very knowledgeable, friendly, and professional! Great insurance company! Highly recommend!"

Erick Rocha

June 30, 2022

5 out of 5

"Can’t thank Rigo and his team enough for the help I have received from them. From simple questions to a accident claim. They have always helped me out in any way possible. Can’t thank Michelle enough for having the flexibility to speak English and Spanish, definitely a plus for the Spanish speaking household. Thanks again guys!"

Hector Soto

June 30, 2022

5 out of 5

"Excellent customer service"

Xavier Espinoza

June 30, 2022

5 out of 5

"Daniel Munoz was very helpful and always makes sure I’m kept up to date and never leaves out details. Highly recommend"

Arturo Gamez

June 30, 2022

5 out of 5

"Spoke with Daniel, he answered all my questions and was very friendly"

Darlene De La Torre

June 30, 2022

5 out of 5

"Victoria was very friendly and helpful! She answered all my questions and concerns! Great service will definitely recommend (:"

Serjio Villa

June 30, 2022

5 out of 5

"This is one of the best agencies hands down! Daniel Munoz however gave me one of the best customer service I've ever had! Very professional, confident, and uplifting! Always brought that good energy"

Yadira Chavez

June 30, 2022

5 out of 5

"Rigo y su equipo son muy profesionales! Son excelentes, se tomaron el tiempo para explicar y responder a todas mis preguntas. Gracias Daniel Munoz por toda la ayuda. 🙌🏻"

Marcos Rodriguez

June 30, 2022

5 out of 5

"Daniel era un agente muy profesional. Muy pasionante con su trabajo!"

Michael Romero

June 30, 2022

5 out of 5

"Daniel Munoz was very helpful with assisting me and very professional"

Gilbert B

June 30, 2022

5 out of 5

"A young man named Daniel provided excellent service he found us a bundle that saved us money on our house and car insurance combined."

susy Gutierrez

June 30, 2022

5 out of 5

"Michelle was of great help and was kind to me and my family."

What our customers say about us...

Joyce Toler

February 10, 2023

5 out of 5

"I needed to go to Mr.Castillo-Sanchez office for help down loading drive safe app to my phone. When I entered the office for the process it was quick. I appreciated he personally took the time to help me. I'm going on two years now with Rigo for my Insurance needs. NO COMPLAINTS,"

Leo Lockhart

January 25, 2023

5 out of 5

"Rigo is an amazing agent! He is fast, efficient, and gives great customer service. He great care of his customers and it is much appreciated, I forgot to cancel an old policy and he was super quick to get back to me and remedy the situation leaving no time for me to fret! 100% would recommend him to anyone."

Joseph Ortiz-Noriega

December 8, 2022

5 out of 5

"Rigo's very competitive auto insurance quote for the mandated state minimums was quite thorough when we communicated by e-mail and was happy to take all 3 of my phone calls regarding any clarifications. The reason for 3 phone calls is that I could not believe that every insurance company quoted a rate/plan at least 54% more expensive per my spreadsheet comparison of all the major auto insurance companies for the ABQ area. When I met him in person to finalize the process, he was quite pleasantly professional as such no surprises in the quote. Unlike a couple of the other major players in the area, which would not respond to any e-mails or following phone calls, those who did respond to my phone calls seemed to always find ways to increase the 6-month rate for both a "paid in full (discounted?!!)" or an installment plan in terms from no down payment to a down payment and increasing the monthly payment for no apparent reason on an apple to apple comparison. Because of Rigo's dedicated service level and State Farm's rates, I am looking forward to improving the coverage for my car as soon as possible."

Anthony Alonzo

November 2, 2022

5 out of 5

"New to ABQ and transferred from NY agent to this one. Friendly, helpful staff. Used the flat tire service today and wasn’t disappointed! The service they sent was awesome! They responded quickly. Off to a great start"

Nicole Wilson

October 29, 2022

5 out of 5

"Rigo took care of my premium issues and called me back when he promised. Thank you."

America M

July 27, 2022

5 out of 5

"Michelle was so helpful I highly recommend this place!"

Alejandra Maldonado

July 26, 2022

5 out of 5

"Excelente atención. Mucha calidez."

Michael Roberts

July 12, 2022

5 out of 5

"Great people always took care of me had my account transfered to a agent closer to home thanks guys for your excellent customer service"

Tommy Perez

July 2, 2022

5 out of 5

"Thank you Michelle from Rigo’s office for being great to me!"

Enrique Perez

July 2, 2022

5 out of 5

"Have been using State Farm for years, this office is especially great. Michelle from this office provided outstanding service to me and my family."

Luis Duran

June 30, 2022

5 out of 5

"Daniel gave really good service and was extremely helpful with every question I had I felt this was one of the most professional conversations I've had"

Jacqueline Mendoza

June 30, 2022

5 out of 5

"Daniel gave me good service and was helpful"

Topaz Barron

June 30, 2022

5 out of 5

"Daniel Munoz is great at what he does!"

Maya

June 30, 2022

5 out of 5

"This team is amazing! Danielle Carrillo is quick to respond to any questions or concerns. Very knowledgeable, friendly, and professional! Great insurance company! Highly recommend!"

Erick Rocha

June 30, 2022

5 out of 5

"Can’t thank Rigo and his team enough for the help I have received from them. From simple questions to a accident claim. They have always helped me out in any way possible. Can’t thank Michelle enough for having the flexibility to speak English and Spanish, definitely a plus for the Spanish speaking household. Thanks again guys!"

Hector Soto

June 30, 2022

5 out of 5

"Excellent customer service"

Xavier Espinoza

June 30, 2022

5 out of 5

"Daniel Munoz was very helpful and always makes sure I’m kept up to date and never leaves out details. Highly recommend"

Arturo Gamez

June 30, 2022

5 out of 5

"Spoke with Daniel, he answered all my questions and was very friendly"

Darlene De La Torre

June 30, 2022

5 out of 5

"Victoria was very friendly and helpful! She answered all my questions and concerns! Great service will definitely recommend (:"

Serjio Villa

June 30, 2022

5 out of 5

"This is one of the best agencies hands down! Daniel Munoz however gave me one of the best customer service I've ever had! Very professional, confident, and uplifting! Always brought that good energy"

Yadira Chavez

June 30, 2022

5 out of 5

"Rigo y su equipo son muy profesionales! Son excelentes, se tomaron el tiempo para explicar y responder a todas mis preguntas. Gracias Daniel Munoz por toda la ayuda. 🙌🏻"

Marcos Rodriguez

June 30, 2022

5 out of 5

"Daniel era un agente muy profesional. Muy pasionante con su trabajo!"

Michael Romero

June 30, 2022

5 out of 5

"Daniel Munoz was very helpful with assisting me and very professional"

Gilbert B

June 30, 2022

5 out of 5

"A young man named Daniel provided excellent service he found us a bundle that saved us money on our house and car insurance combined."

susy Gutierrez

June 30, 2022

5 out of 5

"Michelle was of great help and was kind to me and my family."